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| Standard UK Delivery Service |
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- No order shall be processed under £20 (ex VAT) in value
- Cornwall only: Delivery on web orders over £50 (ex. VAT) is free, and is usually made the next day if you order before 12 noon.
- All other areas (see below for exclusions): Delivery on web orders over £100 (ex. VAT) is free, and is usually made the next day if you order before 12 noon.
- Next day delivery only applies to mainland UK orders.
- Next day delivery excludes weekends - please select a premium service if you require a Saturday delivery
- Orders placed on a weekend will not be processed until the next working day.
- Standard UK delivery charge excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight. For these areas please check the remote and offshore delivery table below.
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| STANDARD DELIVERY SERVICE (Excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight) |
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| Cornwall Only: Order value over £50 (£58.75 Inc VAT) |
Usually next day before 5PM |
FREE |
| All other areas (except excluded areas): Order value over £100 (£117.50 Inc VAT) |
Usually next day before 5PM |
FREE |
| Cornwall Only: Order value under £50 (£58.75 Inc VAT) |
Usually next day before 5PM |
£7.50 (£8.81 Inc VAT) |
| All other areas (except excluded areas): Order value under £100 (£117.50 Inc VAT) |
Usually next day before 5PM |
£9.95 (£11.69 Inc VAT) |
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| Premium Delivery Services |
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- Premium delivery services, such as delivery on a Saturday or next day delivery before 10AM, can be arranged at extra cost - please check the table below
- You should order before 12 noon to ensure your premium delivery arrives on time.
- We cannot offer premium delivery options for remote areas, offshore and Northern Ireland.
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| PREMIUM DELIVERY SERVICE (Excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight) |
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| Next day before noon |
Plus £9.95 (£11.69 Inc VAT) |
| Saturday |
Plus £29.50 (£34.66 Inc VAT) |
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| Offshore And Remote Deliveries |
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- For remote areas, off-shore and Northern Ireland please allow 3-4 days for delivery.
- Postage rates for these areas vary, please check our table below.
- A supplementary delivery cost for heavy equipment may apply.
- We cannot offer premium delivery services for remote, offshore and Northern Ireland.
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| OFFSHORE AND REMOTE AREAS |
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| Highlands and Grampians |
Plus £19.50 (£22.91 Inc VAT) |
| Isle of Wight |
Plus £29.50 (£34.66 Inc VAT) |
| Northern Ireland |
Plus £35.00 (£41.13 Inc VAT) |
| Eire |
Plus £50.00 (£58.75 Inc VAT) |
| All other areas |
Plus £59.50 (£69.91 Inc VAT) |
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| Non Stock Items |
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- Items marked 'Non Stock Line' are not held in stock, please allow 7-10 working days for delivery.
- Items marked 'Direct Delivery' are despatched directly from our supplier - contact our sales team on 01209 612222 to confirm lead times. Please note we cannot guarantee delivery times for these products.
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| Heavy Equipment |
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Delivery of machines, refrigeration and all flat-pack items will be made to the ground floor entrance to the building. It does not include negotiating lifts or stairs.
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Customers are responsible for ensuring that products ordered will fit through doorways and into their premises. We cannot accept responsibility if it will not fit. Any carriage charges caused by an aborted delivery are the customers responsibility.
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Delivery does not include unpacking or positioning or assembling items.
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| Embroidered and Engraved Items |
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Orders including embroidery or engraving will not be part-dispatched - please allow 7-10 working days for delivery.
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